Frequently asked questions
Find answers to the most common questions about our transport services in Paris.
Booking & Quotes
How do I get a quote for coach hire with chauffeur?
Getting a quote is simple and free. Visit our online quote form, or call us on +33 (0)1 42 37 95 40. Provide the number of passengers, dates, desired itinerary and vehicle type. You will receive your personalized quote within 2 hours.
What are your prices for a coach booking with chauffeur?
The price of a coach booking with chauffeur depends on several factors: the vehicle type (sedan, van, minibus or coach), number of passengers, distance, duration and season. We invite you to request a free quote to get an accurate price tailored to your needs.
How far in advance should I book?
We recommend booking at least 48 hours in advance to guarantee availability of the desired vehicle. However, we also handle urgent requests within 24 hours depending on fleet availability.
What happens if my flight or train is delayed?
For airport and train station transfers, our chauffeurs track your flight or train in real time. In case of a delay, the chauffeur adjusts their arrival time at no extra charge. We include 30 minutes of free waiting time for airports and 15 minutes for train stations.
Vehicles & Fleet
What is the maximum capacity of your vehicles?
Our fleet covers every need: Mercedes E-Class (2 seats), Mercedes S-Class (3 seats), Mercedes V-Class (7 seats), Mercedes Sprinter (19 seats), 30-seat coach and Iveco Grand Confort (50 seats). For groups larger than 50, we can deploy multiple vehicles.
What is the difference between a minibus and a coach?
A minibus (such as our Mercedes Sprinter) carries up to 19 passengers and offers excellent maneuverability in the city. A coach carries between 30 and 50 passengers, with more space, luggage holds and premium touring comfort. For bus hire with chauffeur, we guide you toward the vehicle best suited to your group and itinerary.
What amenities are available on board?
Our vehicles are equipped with air conditioning, comfortable seats, seat belts and luggage space. Depending on the model: onboard Wi-Fi, USB ports, tinted windows and complimentary water bottles. Our coaches also feature luggage holds and toilets on premium models.
Are your vehicles accessible for people with reduced mobility (PRM)?
We offer PRM-accessible vehicles on request. When booking, specify your accessibility needs and we will propose a suitable vehicle equipped with an access ramp or lift platform.
Airport Transfers
Do you offer group transfers to Orly airport?
Yes, we specialize in Orly airport transfers for groups. Based near Orly, we provide minibus or coach shuttles for groups of 7 to 50 passengers, with meet-and-greet placards and real-time flight tracking.
How does the CDG airport shuttle work?
For transfers to Charles de Gaulle airport, your chauffeur waits at the specified address or arrival terminal with a name placard. The trip is direct with no intermediate stops. For groups, we organize the full logistics and coordinate with flight schedules.
What is the price of an airport transfer?
The coach-with-chauffeur price for an airport transfer depends on the vehicle, number of passengers and distance. A sedan transfer from central Paris to Orly starts at EUR 50, while a coach transfer to CDG is priced on request based on group size.
Excursions & Tours
What is the Gourmet City Tour?
The Gourmet City Tour is our flagship excursion: a 4-hour Paris gourmet tour aboard a VIP panoramic minibus. Departing from Trocadero, you discover the capital's most beautiful monuments (Arc de Triomphe, Louvre, Notre-Dame, Eiffel Tower) while tasting boxes of charcuterie, cheeses, macarons and canneles, paired with champagne and wines. English-speaking guide and onboard hostess.
What excursions do you offer departing from Paris?
We offer premium coach excursions to Bruges, the Loire Chateaux, Normandy (D-Day beaches), Honfleur and Etretat, and Mont-Saint-Michel. Each excursion includes coach transport with chauffeur, a guide and main entry fees. Prices from EUR 129 per person.
Are meals included in the excursions?
For the Gourmet City Tour, the tasting boxes and drinks (champagne, wine) are included. For day excursions (Bruges, Normandy, Loire, Mont-Saint-Michel), lunch is not generally included unless otherwise stated. Refreshment stops are planned into the itinerary.
Can a tour or excursion be privatized?
Absolutely. All our excursions and tours are available as private hires for groups (companies, families, associations). Coach hire with chauffeur for a private excursion lets you customize the itinerary, schedule and stops to your preferences.
Corporate Services
Do you offer corporate contracts?
Yes, we work with numerous companies on framework contracts for their recurring transport needs: daily shuttles, airport transfers for staff, group transport for seminars and events. A dedicated account manager oversees all your services.
Can you make a vehicle available for the day?
Hourly or daily hire is one of our flagship services. You have a vehicle with chauffeur for the duration you need (half-day, full day, or multiple days). The chauffeur remains at your disposal and adapts to your program in real time. Ideal for corporate seminars and multi-site events.
Do you organize transport for seminars?
LGD Paris specializes in seminar transport. We handle shuttles between hotels, the conference venue, restaurants and team-building activities. A dedicated coordinator plans all rotations. Our experience in coach hire with chauffeur for corporate events guarantees seamless logistics.